Return and Refund Policy
LeadGenix offers a 7 days money back guarantee on eligible digital products and services.
Quick answer: LeadGenix offers a 7 days money back guarantee on eligible digital products when refund conditions are met.
LeadGenix wants customers to buy digital products and services with confidence. This Return and Refund Policy explains refund eligibility and our 7 days money back guarantee. Contact: Phone: +919560387934 Email: hello@leadgenix.in Office Address: F4/64 Ground Floor Sector 15 Rohini 110089 1. 7 Days Money Back Guarantee Eligible digital products purchased from LeadGenix may qualify for a 7 days money back guarantee from the date of purchase. 2. Eligibility A refund may be considered if the product does not work as described, the issue cannot be resolved by support, the request is made within 7 days, and the license/download usage does not show misuse, unauthorized sharing, or violation of terms. 3. Digital Product Conditions Because digital products can be downloaded and copied, refund approval may require checking order details, download activity, license activation, product usage, support communication, and technical issue details. 4. Non-Refundable Cases Refunds may not be approved if the customer changed their mind after download, purchased the wrong product without checking details, refused support troubleshooting, shared or misused the license, violated terms, requested refund after 7 days, or used custom development/service work already delivered. 5. Services and Custom Work Custom website development, software development, mobile application development, digital marketing, or other service payments may follow the written proposal, invoice, milestone, or agreement terms. Completed or already-started custom work may not be refundable unless specifically agreed. 6. How To Request Refund Email hello@leadgenix.in with your order email, product name, license key, payment reference, issue details, screenshots if available, and the domain where the product was installed. 7. Refund Processing Approved refunds will be processed through the original payment method where possible. Processing time depends on the payment gateway, bank, and provider rules. 8. License After Refund After a refund is approved, the related license key, download access, updates, support, and activation may be cancelled, blocked, or revoked.